How can we help?
Help Topics
Checkout & Billing
20 ArticlesInstructions for standard billing procedures.
- How to disable 2FA in my account?
- How to automatically renew your services?
- How to extend the invoice due date?
- How to disable auto-renewal?
- How to cancel an invoice?
Domains
11 ArticlesHere you'll find most common questions related to Domains and also the answers.
- How to change domain nameservers?
- How to use my domain with Tumblr?
- How to link domain to Blogger, GitHub, and WordPress platforms?
- Domain Transfer from Time4VPS
- DNS propagation
Pre-sale questions
26 ArticlesCommon pre-sale questions and answers.
- GDPR
- VPS illegal activities
- Our VPS storage subsystems limitations
- Backup restoration
- How to order SSL Certificate and get it issued?
Referral
11 ArticlesFree for anyone to join. 50% commission on all sales.
- How to transfer referral bonus?
- Can I withdraw my referral bonus?
- How can I keep track of my earned commissions?
- What happens if my referred individual returns the product?
- Will I still get a commission if my referral comes back later to make a first purchase at Time4VPS?
Reseller Hosting
9 ArticlesGuides and information for Time4VPS resellers
- How do I profit?
- Available Reseller Levels (Addition Discounts for Resellers)
- Will my clients see any relation to Time4VPS?
- Who is to provide support to my clients – me or Time4VPS?
- Time4VPS WHMCS module features
Security & Abuse
16 ArticlesSecurity and abuse related questions.
- How to change my account email address?
- Time4VPS Firewall
- 2-Factor Authentication
- DDoS issue handling
- ABUSE issue handing
SpamExperts SPAM filter
6 ArticlesUseful articles regarding SpamExperts spam filter.
- How to check SpamExperts SPAM filter logs?
- How to administrate SpamExperts SPAM filter quarantine?
- SpamExperts SPAM filter sensitivity
- How to use Blacklist/Whitelist of SpamExperts spam filter?
- How to begin using SpamExperts spam filter?
VMware Cloud
8 ArticlesHere you’ll find the most common questions and answers regarding our VMware cloud.
- How to create a network in vCloud?
- How to create users in vCloud?
- How to manage edge gateway in vCloud?
- How to connect to your virtual machine via VM Console?
- How to delete virtual machines or vApps in vCloud?
VPN Service
68 ArticlesInstructions on how to configure VPN Service on your device
- OpenVPN – Configurations files
- Setting Up PrivateVPN OpenVPN connection on Your OpenELEC Kodi device
- Setting Up PrivateVPN IKEv2 connection on Your Blackberry device
- Setting Up PrivateVPN Socks5 connection
- Setting Up PrivateVPN HTTP Proxy connection